Refund Policy
Please note that we are unable to process refunds for any packages requested within 24 hours of the scheduled service. Requests made less than 24 hours in advance will not be eligible for a refund.
Service Requests
All service requests must be made in advance. We recommend submitting your request as early as possible to ensure availability.
Cancellations
If you need to cancel or reschedule a package, please do so at least 24 hours in advance. Any cancellations made within 24 hours may result in charges or forfeit of the service fee.
Liability
We are not responsible for any damage or loss that may occur during the provision of services, except in cases of direct negligence or willful misconduct.
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to clients promptly.
Return and Refund Policy
Return and Refund Policy
Refund Eligibility
Refunds are only available for packages or services that are cancelled at least 24 hours prior to the scheduled service. Any requests for refunds made within 24 hours of the service will not be processed.
How to Request a Refund
To request a refund, please contact our customer service team via email . Provide your order details, including the date of purchase and the reason for the refund request. Refunds will be processed only if they meet the criteria mentioned in this policy.
Non-Refundable Services
Certain services and products may be marked as non-refundable. These include services rendered, custom orders, or any services where the nature of the purchase makes a refund impractical.
Processing Time
Refunds will be processed within 5 business days after the request has been approved. The refund will be issued using the original payment method.
Late or Missing Refunds
If you have not received a refund after the specified processing time, please check your bank account or payment provider. If the issue persists, please contact us for assistance.
Exchanges
We do not offer exchanges for services once they have been provided. However, in certain cases, we may offer a credit or replacement at our discretion.
Changes to the Return and Refund Policy
We reserve the right to amend or update this Return and Refund Policy at any time. Any updates will be communicated to customers promptly.
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